Help Center

Please use the below form. You can also call customer service on +1 (973) 435-3638.

Contact Us

If you have an issue or question that requires immediate assistance. You can chat with a Customer button below to chat with a Customer Time allow 3-5 business days from the refund be issued.

Orders and Processing

When will my order ship?

Can I change or cancel my order?

Do you offer gift messages or receipts?

Products and Sizing

How are products made?

Will colors match what I see on screen?

Where can I find size guides?

Care instructions for apparel?

Shipping and Delivery

What are your U.S. shipping options?

Do you ship internationally?

How do I track my package?

My order shows “delivered” but I can’t find it. Help!

Returns, Exchanges, and Issues

What is your return window?

How do I start a return or exchange?

Are returns free?

What if my item arrives damaged or incorrect?

How long do refunds take?

Payments, Discounts, and Taxes

What payment methods do you accept?

When am I charged?

How do I use a discount code?

Do you charge sales tax?

Other

Do you offer bulk or custom orders?

Do you have a retail store?

How do I contact support?