Privacy Policy

Effective Date: October 29, 2025

Welcome to TeeBold, where your privacy is protected with the same dedication we bring to crafting premium fitness apparel. This Privacy Policy provides complete transparency about how we collect, use, and safeguard your personal information when you visit teebold.com or engage with our services.

By using our website and services, you acknowledge and agree to the practices described in this policy.

TABLE OF CONTENTS

  • Information We Collect

  • How We Use Your Information

  • Information Sharing Practices

  • Your Privacy Rights

  • Data Security Measures

  • Contact Information

1. INFORMATION WE COLLECT

We collect information necessary to provide you with exceptional service and premium fitness apparel. Our data collection practices are transparent and purposeful.

Information You Provide Directly

Order Information
When you make a purchase, we collect your full legal name, email address, telephone number, shipping and billing addresses, product selections including sizes and style preferences, and payment information processed through secure, encrypted channels. This information is essential for order fulfillment and customer service.

Account Registration Data
Creating an account with TeeBold involves providing a username and password (which we store in encrypted format), setting account preferences, and optionally saving information such as shipping addresses and payment methods for faster checkout. Your account also stores your order history, wishlist items, product comparisons, and communication preferences for marketing subscriptions.

Customer Communications
We collect information you provide when contacting customer service, including the content of your inquiries and any supporting documentation. This includes product reviews and testimonials you submit, feedback provided through surveys, and any interactions with TeeBold through our social media channels.

User-Generated Content
When you submit reviews, photos of yourself in TeeBold apparel, or other content to us, we collect this information along with any associated metadata. This helps us understand customer satisfaction and showcase real customers in our community.

Information Collected Automatically

Technical Information
Our systems automatically collect certain technical information when you visit our website. This includes your Internet Protocol (IP) address, which helps us understand your general location and prevent fraud. We also collect browser type and version, device type and operating system, screen resolution, and language preferences. This technical data helps us optimize your browsing experience across different devices and platforms.

Browsing Behavior
We track how you interact with our website, including pages viewed and time spent on each page, products viewed and added to cart, search queries entered, referral sources (how you arrived at our site), and exit pages. We also monitor click patterns and navigation paths to understand user behavior and improve site layout.

Cookies and Tracking Technologies
TeeBold utilizes various tracking technologies to enhance your experience:

Essential cookies maintain shopping cart functionality and user session management. Preference cookies remember your settings such as size preferences and recently viewed items. Analytics cookies help us understand website performance and user behavior patterns. Marketing cookies allow us to show you relevant advertisements across the web. Social media cookies enable sharing and interaction with social platforms.

You may adjust cookie settings through your browser preferences at any time, though some features may not function properly without certain cookies enabled.

Information from Third Parties

We may receive information about you from third-party sources including social media platforms when you interact with our social media accounts, payment processors for transaction verification, shipping carriers regarding delivery confirmations, and marketing partners for advertising effectiveness measurement.

2. HOW WE USE YOUR INFORMATION

Every piece of information we collect serves specific, legitimate business purposes essential to providing you with quality products and services.

Order Processing and Fulfillment

Your information enables us to process payment transactions securely and accurately, coordinate with Printify for custom printing of your selected designs, arrange shipping logistics with our carrier partners, send order confirmations and shipping notifications, manage returns, exchanges, and refunds efficiently, and maintain accurate records for your reference and our accounting requirements.

Customer Service Excellence

We use your information to respond to inquiries promptly and accurately, provide real-time order status updates, resolve issues and complaints effectively, deliver technical support when needed, follow up on customer satisfaction, and maintain our high service quality standards through training and improvement initiatives.

Marketing and Communications

With your consent, we use your information to send order-related communications including confirmations and updates, share new product launches and collection announcements, provide exclusive offers and promotional codes, deliver fitness and wellness content we believe you'll find valuable, announce company updates and policy changes, and send birthday offers and special member benefits.

You can opt out of marketing communications at any time while still receiving essential order-related messages.

Personalization and Improvement

We analyze information to personalize your shopping experience with relevant product recommendations, improve website functionality based on user behavior patterns, develop new products inspired by customer preferences, optimize our mobile experience, conduct market research to better serve our community, and customize content based on your fitness interests and past purchases.

Security and Fraud Prevention

Your information helps us verify user identity for account access, detect and prevent fraudulent transactions, identify and block suspicious activities, protect against unauthorized account access, maintain website security integrity, comply with legal obligations regarding financial transactions, and investigate and address security incidents.

Business Operations

We use collected information for internal business purposes including analyzing sales trends and customer preferences, improving inventory management and product offerings, conducting financial audits and accounting, measuring marketing campaign effectiveness, training customer service representatives, and making strategic business decisions based on data insights.

Legal Compliance and Protection

We may use your information to meet regulatory requirements and tax obligations, respond to legal processes and government requests, enforce our Terms of Service and policies, protect our rights, property, and intellectual property, ensure customer and public safety, and investigate potential violations of our policies or applicable laws.

3. INFORMATION SHARING PRACTICES

Fundamental Principle: TeeBold does not and will never sell your personal information to third parties for their marketing purposes. We share information only when necessary to provide services or as required by law.

Service Providers

We share information with carefully selected third-party service providers who assist in our operations:

Printify - Print Production Partner
Our primary fulfillment partner receives order details including product specifications, customization preferences, shipping addresses, and customer names. Printify operates under strict confidentiality agreements and maintains robust data protection standards. They use this information solely for order fulfillment and do not retain customer data beyond necessary operational periods.

Payment Processing Services
We work with PCI-compliant payment processors including Stripe, PayPal, and Shop Pay. These processors receive payment card information directly through encrypted channels. TeeBold never stores complete credit card numbers, CVV codes, or other sensitive payment data on our servers. Payment processors are bound by strict financial industry regulations.

Shipping and Logistics Partners
Delivery carriers including USPS, FedEx, and UPS receive limited information necessary for package delivery: recipient name, shipping address, phone number for delivery coordination, and package contents description for customs when applicable. Carriers may use this information to send delivery notifications and coordinate delivery attempts.

Shopify E-commerce Platform
Our website operates on Shopify's infrastructure, which processes and stores certain customer information according to their privacy standards. Shopify provides essential e-commerce functionality including secure checkout, inventory management, and customer account features.

Marketing and Analytics Partners
We share limited, often anonymized information with Google Analytics for website performance monitoring, Facebook Pixel for advertising effectiveness measurement, email marketing platforms for newsletter distribution, and customer review platforms for testimonial collection. These partners are prohibited from using your information for their own purposes.

Customer Support Tools
Our customer service team uses specialized tools that may have access to your information, including help desk software for ticket management, live chat systems for real-time support, and survey tools for satisfaction measurement.

Business Transfers

In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred to the successor entity. We will notify you via email and prominent website notice of any change in ownership or use of your personal information.

Legal Disclosures

We may disclose your information when required by law, court order, or government regulation, in response to valid subpoenas or legal processes, to cooperate with law enforcement investigations, to protect the rights, property, and safety of TeeBold, our customers, or others, to investigate suspected fraud or policy violations, or when we believe in good faith that disclosure is necessary to protect against harm.

Aggregate and Anonymized Data

We may share aggregate or anonymized information that cannot identify you individually for industry analysis and benchmarking, public relations and marketing materials, academic research, or business partnership discussions.

With Your Consent

We may share your information for purposes not described in this policy only with your explicit consent. This includes featuring customer testimonials or photos, sharing success stories, or partnering with fitness influencers where customer participation is involved.

4. YOUR PRIVACY RIGHTS

You maintain fundamental rights regarding your personal information. We respect these rights and provide clear mechanisms for exercising them.

Right to Access

You may request a comprehensive report of all personal information we maintain about you. This includes data you've provided directly, information collected automatically, how we've used your information, and with whom we've shared it. We will provide this information in a commonly used electronic format within 30 days of your verified request.

Right to Correction

If you believe any information we hold about you is inaccurate or incomplete, you have the right to request corrections. This includes updating contact information, correcting order history errors, or modifying preference settings. Most information can be updated directly through your account dashboard.

Right to Deletion

You may request that we delete your personal information from our systems. We will comply with deletion requests except where we must retain information for legal obligations such as tax records, pending orders or returns, fraud prevention and security, or compliance with other legal requirements. Even after deletion, some information may remain in backup systems for a limited period.

Right to Opt-Out

You have multiple opt-out rights including:

  • Unsubscribing from marketing emails via the link in every message

  • Disabling non-essential cookies through browser settings

  • Opting out of targeted advertising through industry tools

  • Requesting we don't share information with certain third parties

  • Choosing not to participate in surveys or feedback requests

Right to Data Portability

Upon request, we will provide your personal data in a structured, commonly used, and machine-readable format. This allows you to transfer your information to other services or maintain personal records. Portability requests typically include account information, order history, and preference settings.

Right to Restrict Processing

In certain circumstances, you may request that we limit how we process your personal information. This might apply while correction requests are being verified or if you contest the accuracy of data we hold. During restriction periods, we will store but not actively use the contested information.

California Consumer Privacy Act (CCPA) Rights

California residents enjoy additional rights under the CCPA:

Right to Know: You can request disclosure of categories of personal information collected, sources of information, business purposes for collection, categories of third parties with whom we share information, and specific pieces of information we hold about you.

Right to Delete: Enhanced deletion rights with specific California protections and timeframes.

Right to Opt-Out of Sale: While TeeBold does not sell personal information, California residents can ensure their information is never sold.

Right to Non-Discrimination: We will not discriminate against you for exercising privacy rights through pricing differences, service levels, or access restrictions.

Authorized Agents: You may designate an authorized agent to make privacy requests on your behalf with proper documentation.

European Privacy Rights

While TeeBold primarily serves U.S. customers, we respect international privacy principles. European visitors may have additional rights under GDPR including the right to lodge complaints with supervisory authorities and enhanced consent requirements for data processing.

Exercising Your Rights

To exercise any privacy rights, contact us at support@teebold.com with your specific request. Include sufficient information to verify your identity and clearly describe the right you wish to exercise. We will respond to all verified requests within 30 days or as required by applicable law.

5. DATA SECURITY MEASURES

We implement comprehensive security measures reflecting industry best practices to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

Encryption Technologies
All data transmissions between your browser and our servers are encrypted using SSL/TLS protocols with minimum 256-bit encryption. Payment information uses additional encryption layers. Passwords are hashed using bcrypt or similar one-way encryption algorithms. Sensitive data at rest is encrypted in our databases.

Infrastructure Security
Our website and databases are hosted on secure servers with multiple layers of protection including firewalls, intrusion detection systems, DDoS protection, and regular security patching. Access to production systems requires multi-factor authentication and is limited to essential personnel only.

Monitoring and Detection
We employ continuous security monitoring including real-time threat detection, automated vulnerability scanning, suspicious activity alerts, and regular penetration testing by third-party security firms. Security logs are maintained and regularly reviewed for anomalies.

Organizational Measures

Employee Training and Access Control
All employees receive privacy and security training upon hiring and annually thereafter. Access to customer information follows the principle of least privilege. Background checks are conducted for employees handling sensitive data. Confidentiality agreements are required for all personnel.

Vendor Management
Third-party service providers undergo security assessments before engagement. Contractual agreements include data protection requirements. Regular audits ensure ongoing compliance with security standards. Vendors must notify us immediately of any security incidents.

Incident Response
We maintain a comprehensive incident response plan including immediate threat containment procedures, customer notification protocols, forensic investigation capabilities, and remediation and improvement processes. Any breach affecting customer data will be reported as required by law.

Payment Security

PCI Compliance
We maintain Payment Card Industry Data Security Standard (PCI DSS) compliance through secure payment processing partnerships. Credit card information is tokenized immediately upon entry. No complete payment card data is stored on TeeBold servers. Regular compliance audits ensure ongoing adherence to standards.

Physical Security

While primarily operating online, any physical locations maintaining customer information employ locked facilities with access controls, security cameras and monitoring systems, secure disposal of printed materials, and clean desk policies for sensitive information.

Your Security Responsibilities

While we implement robust security measures, you play a crucial role in protecting your information:

  • Choose strong, unique passwords for your account

  • Never share login credentials with others

  • Log out of shared or public computers

  • Keep your devices and browsers updated

  • Report suspicious account activity immediately

  • Be cautious of phishing attempts claiming to be from TeeBold

Security Limitations

Despite our best efforts, no security system is impenetrable. We cannot guarantee absolute security of your information. In the event of a breach, we will notify affected customers as required by law and take immediate steps to investigate and remediate the issue.

6. DATA RETENTION POLICY

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Retention Periods

Active Account Information: Maintained as long as your account remains active and you continue engaging with our services.

Order Records: Retained for seven years after order completion for legal, tax, and accounting requirements. This includes transaction details, shipping information, and related correspondence.

Marketing Lists: Updated immediately upon unsubscribe request. Suppression lists maintained indefinitely to honor opt-out preferences.

Customer Service Records: Maintained for three years after resolution for quality assurance, training, and potential dispute resolution.

Payment Information: Tokenized payment methods retained until explicitly removed by customer or card expiration. Transaction records kept per financial regulations.

Browsing Data: Anonymous analytics data may be retained for up to two years for trend analysis. Identifiable browsing data deleted after 90 days of inactivity.

Inactive Accounts: Accounts with no activity for three years may be anonymized or deleted after customer notification attempt.

Legal Holds: Information subject to litigation holds or legal requirements retained until obligations are satisfied.

Deletion Procedures

When retention periods expire or deletion is requested, we ensure secure removal through overwriting of digital records, secure shredding of physical documents, removal from all backup systems within reasonable timeframes, and confirmation of deletion from third-party systems where applicable.

7. CHILDREN'S PRIVACY

TeeBold is committed to protecting the privacy of minors. Our services are intended for individuals aged 16 years and older.

Age Restrictions

We do not knowingly collect personal information from children under 16 years of age. Our website is designed and intended for adult and teen fitness enthusiasts. Product offerings and marketing materials are targeted to age-appropriate audiences.

Parental Controls

If a parent or guardian believes their child under 16 has provided personal information to TeeBold without parental consent, please contact us immediately at support@teebold.com. We will promptly investigate and delete any improperly collected information.

Age Verification

While we don't actively verify ages for browsing, account creation requires confirmation of meeting age requirements. Purchases require payment methods typically available only to those above minimum age.

8. INTERNATIONAL DATA TRANSFERS

While TeeBold primarily serves customers within the United States, your information may be processed internationally through our service provider network.

Cross-Border Transfers

Information may be transferred to and processed in countries other than your residence. These countries may have different data protection laws than your jurisdiction. We ensure all international transfers comply with applicable data protection requirements.

Safeguards for International Transfers

We implement appropriate safeguards for international data transfers including contractual clauses requiring equivalent protection levels, ensuring processors comply with Privacy Shield or similar frameworks where applicable, and limiting transfers to countries with adequate data protection determinations.

Your Consent to Transfer

By using TeeBold services, you consent to the transfer of your information to the United States and other countries where our service providers operate, understanding that data protection laws may differ from your home country.

9. THIRD-PARTY LINKS AND SERVICES

Our website may contain links to third-party websites, products, or services that are not owned or controlled by TeeBold.

External Links

We are not responsible for the privacy practices of third-party sites. Links to external websites are provided for convenience only. We encourage you to review the privacy policies of any third-party sites you visit. The inclusion of links does not imply endorsement of the linked sites.

Social Media Features

Our website includes social media features such as share buttons and embedded content. These features may collect your IP address and browsing behavior. Social media features are governed by the privacy policies of the providing companies.

Third-Party Analytics

We use third-party analytics services to understand website usage and improve our services. These services may use cookies and similar technologies to collect and analyze information. You can opt out of certain analytics tracking through browser settings or industry opt-out tools.

10. PRIVACY POLICY UPDATES

This Privacy Policy may be updated periodically to reflect changes in our practices, technologies, legal requirements, or business operations.

Notification of Changes

We will notify you of material changes through prominent website notice for at least 30 days, email notification to registered users for significant changes, updated "Effective Date" at the beginning of this policy, and a summary of changes for major revisions.

Continued Use

Your continued use of TeeBold services after policy updates constitutes acceptance of the revised terms. If you disagree with changes, you should discontinue use of our services and may request account deletion.

Version History

We maintain a record of policy versions and changes. Previous versions may be requested for reference by contacting our privacy team.

11. PRIVACY PREFERENCES AND CONTROLS

We provide various tools and settings to help you manage your privacy preferences.

Account Settings

Through your account dashboard, you can update personal information, manage communication preferences, control marketing subscriptions, adjust privacy settings, download your data, and request account deletion.

Communication Preferences

Choose how we communicate with you:

  • Email frequency and types

  • SMS messaging opt-in/opt-out

  • Push notifications for order updates

  • Marketing communication preferences

  • Survey and feedback participation

Cookie Management

Control cookie usage through browser settings for cookie acceptance, third-party cookie blocking, cookie deletion, and Do Not Track preferences. Note that restricting cookies may impact website functionality.

12. CALIFORNIA PRIVACY DISCLOSURES

Shine the Light Law

California residents may request information about disclosure of personal information to third parties for their direct marketing purposes. TeeBold does not share personal information with third parties for their direct marketing purposes.

Do Not Track Signals

TeeBold does not currently respond to Do Not Track browser signals. We do not track users across third-party websites to provide targeted advertising.

California Minors

California residents under 18 may request removal of publicly posted content. Contact us at support@teebold.com with such requests.

13. CONTACT INFORMATION

For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

 Email: support@teebold.com
 Customer Support: support@teebold.com
 Response Time: Within 48 business hours

When contacting us, please provide sufficient information to identify yourself and describe your request clearly to ensure prompt and accurate response. Include your order number if applicable and specify the nature of your privacy request.

14. ACCESSIBILITY

We are committed to ensuring this Privacy Policy is accessible to individuals with disabilities. If you need this policy in an alternative format, please contact us at support@teebold.com.

15. GOVERNING LAW

This Privacy Policy is governed by the laws of the United States and the State of Delaware, without regard to conflict of law principles. Any disputes relating to this policy shall be resolved in accordance with our Terms of Service.

ACKNOWLEDGMENT

Thank you for trusting TeeBold with your personal information. We are committed to maintaining the highest standards of privacy protection while delivering premium fitness apparel that empowers your active lifestyle. Your privacy is not just a policy—it's a promise we make to every member of the TeeBold community.

TeeBold - Bold Fitness. Protected Privacy.

This Privacy Policy was last reviewed and updated on October 29, 2025.